Our Approach

At ANCS we approach all areas of care and support with your direction and with a ‘wellness approach’, this means that we will;

• Offer you choice, control and flexibility over your services
• Offer you a team of staff that can provide your services
• Offer you a very personalised approach to services and supports
• Work with you to maximise your independence
• Build on your strengths and encourage and support you in things you may find difficult
• Work with you to develop goals that you want to achieve and implement supports to help you achieve them.
• Find out what you can do with the right supports to assist
• Encourage our staff to do tasks ‘with you’ not ‘for you’, support you and focus on your abilities rather than taking over
• Be open to creatively addressing problems or barriers and increasing your confidence
• Conduct all assessments face to face not over the phone
• Review your goals and supports face to face on a regular basis to ensure everything is being achieved to your satisfaction